Privacy Policy

jollibee77 ("we," "us," "our," or "the Platform") is committed to protecting the privacy and personal data of every individual who accesses or uses the jollibee77 online casino platform at jollibee77.app. This Privacy Policy describes how jollibee77 collects, uses, stores, shares, and protects personal information in connection with the services we provide to players in the Philippines and other permitted jurisdictions.

This Privacy Policy is issued in compliance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC). By registering an account on jollibee77 or by continuing to use the platform, you acknowledge that you have read, understood, and consented to the data practices described in this Privacy Policy.

This Privacy Policy should be read together with jollibee77's Terms & Conditions, which govern your overall use of the platform. In the event of any conflict between this Privacy Policy and the Terms & Conditions on matters relating to personal data, this Privacy Policy shall prevail.

jollibee77 collects personal data that is necessary to provide you with a secure, compliant, and personalized gaming experience. We collect data in three primary ways: information you provide directly, information collected automatically, and information obtained from third parties.

2.1 Information You Provide Directly

• Registration data: Full legal name, date of birth, email address, Philippine mobile number, and chosen username and password.
• KYC verification documents: Government-issued photo ID (e.g., PhilSys National ID, passport, driver's license, SSS ID, GSIS ID, or PRC ID), proof of address, and where required, proof of payment method ownership.
• Financial data: Payment method details (GCash number, PayMaya number, BPI/BDO/Metrobank account details) used for deposits and withdrawals. Note: jollibee77 does not store full bank account credentials — payment processing is handled by certified third-party payment processors.
• Communications: Messages, complaints, and support requests submitted via live chat or email.
• Responsible gaming preferences: Self-exclusion requests, deposit limits, and cooling-off period settings.

2.2 Information Collected Automatically

• Device and technical data: IP address, device type, operating system, browser type and version, screen resolution, and device identifiers.
• Usage data: Pages visited, games played, session duration, wagering history, login timestamps, and navigation patterns within the platform.
• Cookies and tracking technologies: Session cookies, persistent cookies, and similar technologies as described in Section 6 of this Policy.
• Geolocation data: Approximate geographic location derived from your IP address, used to verify that you are accessing jollibee77 from a permitted jurisdiction.

2.3 Information from Third Parties

• Identity verification providers: Results of automated identity and age verification checks conducted by our KYC service partners.
• Payment processors: Transaction confirmation data from GCash, PayMaya, BPI, BDO, Metrobank, and other payment partners.
• Fraud and AML screening: Risk scores and watchlist screening results from anti-money laundering and fraud detection service providers.

jollibee77 uses the personal data we collect for the following specific purposes. Each purpose is tied to a lawful basis for processing as described in Section 4.

jollibee77 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or establishing a separate lawful basis for the new processing activity.

Under the Data Privacy Act of 2012 (RA 10173) and its Implementing Rules and Regulations, jollibee77 processes personal data on the following lawful bases:

• Consent: Where you have given jollibee77 your clear, informed, and freely given consent to process your personal data for a specific purpose — such as receiving promotional emails or SMS notifications. You may withdraw consent at any time by updating your communication preferences in your account settings or by contacting support.
• Contract Performance: Where processing is necessary to fulfill our contractual obligations to you under the jollibee77 Terms & Conditions — including account management, game provision, and payment processing.
• Legal Obligation: Where processing is required to comply with applicable Philippine laws and regulations — including KYC/AML obligations, responsible gaming requirements, and reporting obligations to regulatory authorities.
• Legitimate Interest: Where processing is necessary for jollibee77's legitimate business interests — such as fraud prevention, platform security, and service improvement — provided that these interests are not overridden by your fundamental rights and freedoms.

jollibee77 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share personal data only in the following circumstances and only to the extent necessary for the stated purpose:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment partners receive the minimum data necessary to process your transactions. All payment partners are bound by their own data protection obligations under Philippine law.
• KYC and identity verification providers: Third-party KYC service providers receive identity document data solely for the purpose of verifying your identity and age in compliance with our legal obligations.
• Fraud and AML screening providers: Risk and compliance service providers receive transaction and account data for the purpose of detecting and preventing financial crime.
• Game software providers: Third-party game developers and live dealer studios may receive anonymized or pseudonymized session data necessary to deliver their games on the jollibee77 platform.
• Regulatory and law enforcement authorities: jollibee77 will disclose personal data to Philippine regulatory authorities (including PAGCOR and the NPC), law enforcement agencies, or courts where required to do so by applicable law, court order, or regulatory directive.
• Business transfers: In the event of a merger, acquisition, or sale of all or substantially all of jollibee77's assets, personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.

jollibee77 uses cookies and similar tracking technologies to operate the platform, remember your preferences, analyze usage patterns, and detect fraudulent activity. The following categories of cookies are used on jollibee77:

• Strictly necessary cookies: Essential for the platform to function. These include session authentication cookies, security tokens, and load-balancing cookies. These cannot be disabled without breaking core platform functionality.
• Functional cookies: Remember your preferences such as language settings, preferred payment method, and responsible gaming settings. Disabling these may affect your user experience.
• Analytics cookies: Collect anonymized data about how players use the platform — such as which games are most popular and where users encounter difficulties — to help us improve jollibee77. This data is aggregated and does not identify individual users.
• Security and fraud detection cookies: Used to identify suspicious activity, detect bot traffic, and protect the platform and its users from fraud and abuse.

You can manage your cookie preferences through your browser settings. Note that disabling strictly necessary cookies will prevent you from logging in to your jollibee77 account. For detailed information on managing cookies in your specific browser, refer to your browser's help documentation.

jollibee77 retains personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. The following retention periods apply:

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with jollibee77's data disposal procedures. Where anonymization is not technically feasible, data is securely destroyed.

jollibee77 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. Our security infrastructure includes:

• 256-bit SSL/TLS encryption on all data transmitted between your device and jollibee77 servers
• Encryption at rest for all sensitive personal and financial data stored on jollibee77 systems
• Multi-factor authentication (MFA) available for all player accounts and mandatory for all internal staff accounts
• Role-based access controls ensuring that jollibee77 staff can only access personal data necessary for their specific job function
• Regular penetration testing and vulnerability assessments conducted by independent security specialists
• 24/7 security monitoring with automated alerts for suspicious access patterns or data anomalies
• Secure data centers with physical access controls, redundant power, and environmental monitoring

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jollibee77 will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected individuals without undue delay, in accordance with the Data Privacy Act of 2012.

Under the Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by jollibee77. These rights may be exercised by contacting our Data Protection Officer (DPO) as described in Section 13.

To exercise any of the above rights, submit a written request to jollibee77's Data Protection Officer via the contact details in Section 13. jollibee77 will acknowledge your request within five (5) business days and respond substantively within thirty (30) calendar days, or within such extended period as permitted under applicable law. Identity verification may be required before processing your request to protect against unauthorized access to your data.

jollibee77 is strictly an adult platform. In accordance with Philippine law and PAGCOR regulations, access to jollibee77's casino games and services is restricted to individuals who are 21 years of age or older. jollibee77 does not knowingly collect, process, or retain personal data from individuals under the age of 21.

All new accounts are subject to mandatory age verification as part of the KYC process. Any account found to belong to a person under 21 years of age will be immediately suspended, all funds will be returned to the depositing payment method, and all personal data associated with the account will be securely deleted in accordance with our data disposal procedures.

jollibee77 primarily processes and stores personal data within the Philippines. However, some of our third-party service providers — including KYC verification providers, fraud detection services, and game software providers — may process personal data in jurisdictions outside the Philippines.

Where personal data is transferred outside the Philippines, jollibee77 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under the Data Privacy Act of 2012. These safeguards include:

• Contractual data processing agreements incorporating the NPC's standard contractual clauses or equivalent protections
• Transfers only to jurisdictions that the NPC has recognized as providing an adequate level of data protection
• Binding corporate rules where transfers occur within a corporate group
• Your explicit consent, where required and where no other safeguard applies

You may request information about the specific safeguards in place for any international transfer of your personal data by contacting jollibee77's Data Protection Officer.

jollibee77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. The effective date at the top of this Policy will be updated whenever a material change is made.

Where changes are material — meaning they significantly affect your rights or how your personal data is processed — jollibee77 will notify registered users via email or via an in-platform notification at least seven (7) days before the changes take effect, where reasonably practicable. For minor amendments such as typographical corrections or clarifications that do not affect the substance of the Policy, no prior notice will be given.

The most current version of this Privacy Policy is always available on the jollibee77 platform at /privacy-policy. We encourage you to review this Policy periodically. Your continued use of jollibee77 following any amendment constitutes your acceptance of the updated Privacy Policy. If you do not agree with any amendment, you must cease using the platform and may request account closure by contacting jollibee77 support.

jollibee77 has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act of 2012 and this Privacy Policy. If you have any questions, concerns, or requests relating to your personal data or this Privacy Policy, please contact the jollibee77 DPO through any of the following channels:

• Data Protection Officer: jollibee77 DPO Office
• Email: [email protected]
• Support Email: [email protected]
• Live Chat: Available 24/7 directly on the jollibee77 platform
• Response Time: Acknowledgment within 5 business days; substantive response within 30 calendar days
• Languages: English and Filipino

If you are not satisfied with jollibee77's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012.